How to Move In
Choosing a care home is overwhelming, especially when it's happening during a crisis — a hospital discharge, a fall, a sudden change in health. We built our admissions process to be calm, clear, and free of pressure. Here's exactly what to expect, from the first phone call to move-in day.
1. Initial Conversation
Call or send us a message. In a 15-minute phone call, we'll discuss your loved one's care needs, answer basic questions about Laurel Ridge, and determine whether a tour makes sense. There is no cost and no commitment at this stage.
2. Private Tour
We schedule a private tour at a time that works for you. You'll walk through the home, meet Sabrina, taste something from our kitchen, and see where your parents would actually live. We'll talk about daily routines, our care philosophy, pricing, and any specific needs. If you'd like, you can reserve a room with a refundable deposit at the end of the tour.
3. Assessment & Paperwork — Before Move-In
This is where we do the work most homes leave until the last minute, so move-in day stays calm.
Care assessment. A qualified assessor meets with your loved one to confirm their needs fit what we do well. If we’re the right fit - we will create a preliminary service plan. If we're not the right home, we'll tell you honestly — and help you find one that is.
Everything in writing. You'll receive a written disclosure of services (exactly what's included at our rate), our Resident Rights notice, and our resident handbook. Read them, ask us anything.
Your agreement. We review and sign the Admission Agreement together — rates, services, room, refund and discharge terms, all in plain language.
Medical handoff. We collect the physician's report, current medication list, and TB/immunization records, and gather any legal documents you have — POA, DPOA, POLST, DNAR, healthcare directive, guardianship.
Your loved one’s plan. Before move-in, we complete a Preliminary Service Plan built around their real needs, routines, preferences, and goals.
Logistics handled. We can help transfer prescriptions to our pharmacy, confirm any equipment or assistive devices, prepare the room, and coordinate directly with family.
4. Welcome Home
Move-in day is just that: moving in. No forms, no interviews — the paperwork is already done. We help unpack, introduce routines gently, and stay in close touch with family through the first 72 hours, the hardest stretch of any transition. Within 30 days, we complete your loved one’s personalized Negotiated Care Plan together.
What We Will Need From You
To make the paperwork easier when you are ready to move forward, here is what we will eventually need:
Current physician orders for any assistive devices (wheel chair, cane, walker)
Current physician orders and a list of all medications including over the counter (Tylenol, Bayer aspirin), prescribed, and supplements (vitamins, protein shakes)
Current insurance cards and identification cards
Advance directives (POLST, Living Will, Power of Attorney or Durable Power of Attorney for Healthcare, DNAR) if available
Emergency contact information for family and healthcare providers
TB screening results within the last 12 month and a copy of all vaccination records